Home > Shop > category-remove > Service – Trainer Repair
£60.00
Product Warranty:
FREE 2 Year Warranty on electrical units
Delivery/Shipping:
Estimated delivery 5-7 working days
Extra shipping charges will be applied at checkout for shipping outside of Ireland & UK
4593 in stock
PACDOG are looking forward to helping you get the best out of your product. Here’s what we need from you:
PAC Products,
Service & Repairs Department,
Carraigleade,
Graiguenamanagh,
Co. Kilkenny,
R95 EE76,
Ireland.
Have a question? Why not phone, email or contact us on live chat below.
Free shipping only applies to goods being returned to the customer. It does not cover the cost of sending the goods to us.
Been a customer for many many years, i recommend the collar. Ive sent it back a couple of times now for a service. Comes back as good as new. Excellent service, never had any problems.
SteveThe product works really well for us. Used it on two dogs now. The first was to have absolute control over a very powerful (family protection) animal, total trust and confidence of recall. The second dog I have used the product to train a rescue dog. We are her 4th home due to her ill behaviour. She is now a balanced and happy family pet able to socialise with other dogs.
MattFirst class service, quick turnaround
TONY ARMSTRONGOne of my working Cockers was came from a very difficult litter. Without the use of the Pacdog collar, she would not be around today, probably lost or killed. Used correctly, you only need to activate once.
ANTHONY ROBERTSHave dealt with pacdog for years and always found them to be very efficient, staff are always very polite and chatty on the phone , lovely company to deal with , no issues at all
Neil WilliamsonExcellent service and communication
Norman HealyGreat product in the first place and then needed servicing after many years use and service was brilliant thank you
richard blackburnExcellent service, always more than happy to help and assist. Product is great quality I wouldn’t buy a collar from anyone else.
Julia HuntIve had my Collar 8 years very pleased with it just had new battery and new aerial on my control all back up and running like new Would recommend this product and service for quality and reliability thank you
Mark WentGreat service always friendly and very helpful, best company I have ever used
PAUL HUGHESThe product is excellent and the service is exceptional.
SueFantastic service, so smooth and quick, to receiving a repaired new collar. So I could resume training my boy. Back now working like a dream. I couldnt be happier. Great communication and very swift turnaround.
Petra WaldramExcellent service, the collar works perfectly now.
John HoblynOur system which we have had for a while is now in top shape again. Great service.
These collars have worked brilliantly for years but now needed repairing. The information provided by telephone was very helpfull and after following all the instructions given the repairs were excellent and very good value.
Poor communication, took nearly a month to get collar back, no updates, no information on the fault. Would not use again
TLBVery pleased with service provided.
Paul RonanSent Collar back for repair Very satisfied
Mark GardnerGood customer service , fast repair and return
Mrs RHelpful advice on my initial enquiry. Regular updates on receipt of the Royal Mail postal saga (dont use them, use a courier my collar sat at Heathrow for two weeks). Repaired item returned by courier and arrived in two days. Collar back in perfect working order. Excellent service, great customer care from Aisling.
Steve Garwoodthankyou for very quick return of trainer .
Tina AbbottGreat service as always.
Linda MossomCalled PAC to see if they could service my collar and remote . All serviced and returned just like new
Phil ChatburnThe kit is good, the customer service goes beyond expectation. Thanks
Christina HarbottleAlways helpful patient and kind
Good guys to deal with. £60 seemed a bit pricey, but the service was great. I've got my collar back and it was no hassle, thanks
Matthew Westwood
Matthew Westwood (verified owner) –
Good guys to deal with. £60 seemed a bit pricey, but the service was great. I’ve got my collar back and it was no hassle, thanks
Alice Heaton (verified owner) –
Always helpful patient and kind
Christina Harbottle (verified owner) –
The kit is good, the customer service goes beyond expectation. Thanks
Phil Chatburn (verified owner) –
Called PAC to see if they could service my collar and remote . All serviced and returned just like new
Linda Mossom (verified owner) –
Great service as always.
Tina Abbott (verified owner) –
thankyou for very quick return of trainer .
Steve Garwood (verified owner) –
Helpful advice on my initial enquiry. Regular updates on receipt of the Royal Mail postal saga (dont use them, use a courier my collar sat at Heathrow for two weeks). Repaired item returned by courier and arrived in two days. Collar back in perfect working order. Excellent service, great customer care from Aisling.
Mrs R (verified owner) –
Good customer service , fast repair and return
Mark Gardner (verified owner) –
Sent Collar back for repair
Very satisfied
Paul Ronan (verified owner) –
Very pleased with service provided.
TLB (verified owner) –
Poor communication, took nearly a month to get collar back, no updates, no information on the fault. Would not use again
PaulFoster (verified owner) –
These collars have worked brilliantly for years but now needed repairing. The information provided by telephone was very helpfull and after following all the instructions given the repairs were excellent and very good value.
MichaelRowlands (verified owner) –
Our system which we have had for a while is now in top shape again. Great service.
John Hoblyn (verified owner) –
Excellent service, the collar works perfectly now.
Petra Waldram (verified owner) –
Fantastic service, so smooth and quick, to receiving a repaired new collar. So I could resume training my boy. Back now working like a dream. I couldnt be happier. Great communication and very swift turnaround.
Sue (verified owner) –
The product is excellent and the service is exceptional.
PAUL HUGHES (verified owner) –
Great service always friendly and very helpful, best company I have ever used
Mark Went (verified owner) –
Ive had my Collar 8 years very pleased with it just had new battery and new aerial on my control all back up and running like new
Would recommend this product and service for quality and reliability thank you
Julia Hunt (verified owner) –
Excellent service, always more than happy to help and assist. Product is great quality I wouldn’t buy a collar from anyone else.
richard blackburn (verified owner) –
Great product in the first place and then needed servicing after many years use and service was brilliant thank you
Norman Healy (verified owner) –
Excellent service and communication
Neil Williamson (verified owner) –
Have dealt with pacdog for years and always found them to be very efficient, staff are always very polite and chatty on the phone , lovely company to deal with , no issues at all
ANTHONY ROBERTS (verified owner) –
One of my working Cockers was came from a very difficult litter. Without the use of the Pacdog collar, she would not be around today, probably lost or killed. Used correctly, you only need to activate once.
TONY ARMSTRONG (verified owner) –
First class service, quick turnaround
Matt (verified owner) –
The product works really well for us. Used it on two dogs now. The first was to have absolute control over a very powerful (family protection) animal, total trust and confidence of recall. The second dog I have used the product to train a rescue dog. We are her 4th home due to her ill behaviour. She is now a balanced and happy family pet able to socialise with other dogs.
Steve (verified owner) –
Been a customer for many many years, i recommend the collar. Ive sent it back a couple of times now for a service. Comes back as good as new. Excellent service, never had any problems.